Highly recommend Michael Saunders at Allstate! He was incredibly helpful, attentive, and took the time to guide me through my insurance review with total clarity. It’s rare to find such personalized and thoughtful service these days. Excellent experience all around!
Agent Chris Ray demonstrated exceptional professionalism and dedication throughout the process of assisting me. He went well beyond the scope of his duties to help resolve my situation, ensuring that every concern was addressed with patience, diligence, and respect. His commitment to providing outstanding service was evident at every step, and I am sincerely grateful for his efforts. Agent Chris Ray is a true asset to your organization, and his exemplary service deserves recognition.
Michael and his team has been very easy work with. Dropped my premium significantly. Always provides ideas to reduce premium without losing too much coverage.
Vehicle accident (no-one injured) I contacted the claims dept. at Allstate and was pleasantly surprised with the results. They made it so easy for me, I was really impressed.I immediately knew I was really in "GOOD HANDS".
All-State Auto,I have to say I had a great experience working with Chris Ray at Allstate Insurance. He took the time to really listen to my concerns regarding my vehicle and walked me through every detail of my claim with patience and professionalism.What stood out most was his responsiveness and willingness to help every step of the way. He made a frustrating situation much easier to navigate, and I truly appreciate his transparency and support.Chris Ray from All-State genuinely cares and provides excellent customer service, I highly recommend working with Chris Ray.
Saved me hundreds on my car insurance and I got more coverage then I previously had. Amazing to work with. Very fast and efficient. Would recommend to anyone looking to save money and
I have been a loyal customer with Michael Saunders’s Allstate Agency for 50 years, and that speaks for itself! In half a century, I have always received top-notch, personalized service that makes me feel like family, not just a policy number. Michael is professional, honest, and truly goes above and beyond to ensure I have the right coverage at the best price. Over the years, he has handled my claims with efficiency, promptness and care. If you are looking for an agent who offers stability, trustworthiness, and exceptional service, I highly recommend them.
It's been a great pleasure dealing with Michael Saunders. he is extremely professional and courteous. He has been very helpful.I can't recommend his services enough.
I’ve NEVER been in contact with a more personable agent than Michelle. She was patient, helpful, understanding and friendly; which made the process easy peasy and less stressful!!
I have car, umbrella and condo policies. Too many late fees. Inflexible about changing bill due dates. They charged me for a car I told them to stop charging me for, for 3 years. Wouldn’t correct that mi$take. I’m not at all keen on this office. But they prompted this review. I recommend a different office. Not sure another provider is any better. Out of habit and lazyness I stay with them.Update: despite their mealy reply here — the office so bungled my last experience with them, refusing to explain why I was charged for the suspended car, just gaslighting that completely. Charging $1400+ for auto with a mysterious $400 “discount,” for example. My Allstate renewals for 2026 went straight through the roof. So I went to AAA where I’ve saved substantially for better coverage at much lower rates. I suggest you shop around too. Allstate will add all manner of handling fees, late fees, fake discounts, and just blow you off if you question the unreasonable increases. Over it.
Anderson was great and helped me a lot. I have been a member of the Saunders' Allstate agency for over 10 years and always had excellent service.
A big thamk you to Olivia at Michael Saunders Allstate. She went the extra mile to help me reduce my auto insurance. I am very grateful for her exceptional service.
Josie is fantastic to work with, not to mention the unbelievable savings I was able to achieve for better coverage! I would absolutely recommend speaking to Josie to get yourself a great rate for insurance.
Great service was very willing to answered all my questions very patient gave me ideas on things I can do to save money. Very satisfied.
Anderson was highly professional, helpful, and courteous. He got the job done immediately. Excellent service! Thank you to Anderson Milligan and Michael Saunders!
Anderson was attentive and professional during our call. He made sure he addressed all my questions and did it with an upbeat, positive demeanor. I would recommend anyone to work with Anderson for successful results with their insurance.
Michael Saunders Allstate Insurance Company is a wonderful experience - first with their customer service team, and even when I was facing an accident and had to submit a claim. I am always very well taken care of by competent people that actually know the insurance industry, insurance laws, and are more than happy to assist with any and all needs. Today, we are surrounded by incompetency everywhere - this is deceitful and wastes our time. You will never encounter this with Michael Saunders Allstate team! You will leave your encounters with them better than you came!
I have car, umbrella and condo policies. Too many late fees. Inflexible about changing bill due dates. They charged me for a car I told them to stop charging me for, for 3 years. Wouldn’t correct that mi$take. I’m not at all keen on this office. But they prompted this review. I recommend a different office. Not sure another provider is any better. Out of habit and lazyness I stay with them.
We have been working with Michael and his team for a few years now. They are always responsive and will to go the extra mile to help. Joe Naspo is especially helpful and would recommend for your insurance needs.
Got the job done, always nice being able to text to get signed up with things. Brief phone convo when running into a slight issue, which Michael solved seamlessly. Got me exactly what i needed and showed he can handle problems outside of his control. I recommend.
I received extraordinary service from Kristen today. She proactively helped me review my policies and and helped me save money on my homeowners and auto policies. I am so grateful for her exceptional service, something we rarely see today,
Joshua was very responsive and honest as we went through quotes. I would definitely consider using his services in the future.
My family has had an amazing experience with Mike Peterson at Michael Saunders: Allstate Insurance Agency for over 10 years. They provide excellent personal attentive service and competitive pricing! It's great to call a business and speak to a knowledgeable friendly person and not a machine. I would highly recommend them to all my friends and family!
Michelle has been such a great help throughout my home and auto insurance process. She’s super friendly, easy to talk to, and always quick to respond, even after hours, which I really appreciated during the stressful mortgage application process. She explained all the technical terms clearly and gave honest, helpful advice that made everything easier to understand. I’m really glad I had her on my side and would definitely recommend her to anyone looking for someone knowledgeable and reliable.
Michelle was very helpful and informative in getting me auto and homeowners insurance. She was always in touch with me which made me feel comfortable.
Michelle has been a God send with our move to CT, she has not only helped me with insurance but also with figuring out the DMV. She has gone as far as setting reminders for herself for my appointments so I don’t forget. 10/10 highly recommend
Great experience with AllState! Michelle Foland is amazing to work with! She is personal and very helpful! Thank you!!!
Michelle took me by the hand in this one. I had not changed home insurance ever. But with her guidance and patience, I saved over $3000 annually!!! I would highly recommend her and the AllState team
Our family has been doing business for over 35 years with the Saunders family Allstate Agency in New Canaan, CT.We have used them to insure our autos & home in CT as well as our daughter's co-op in NYC.Their staff has consistently been professional and responsive!They have been very helpful with claims and competitive with pricing.Special thanks to their team for continuing toprovide and maintain such great support
They are great! I like the calm manner that they spoke to me with and that they surprised me by being able to assist with home owners insurance which is something Allstate doesn't do. Helped me find the right policy for me even after different alterations to compare price points. Over all a good experience.
Been with Micheal Saunders All State agency for 30 years and I'm very happy with the customer service and quality of insurance we receive. Very responsive whenever there is a need to contact them. Amazing office to deal with highly recommended!
I am very satisfied with Joshua’s service. He has matched and in some cases given me more coverage than what I had and I saved money. He is responsive and helpful.
Starting with Michael's father some decades ago, the Saunders family and their Allstate agency has served as an unquestionably invaluable partner throughout many different stages of my life. They are perhaps the last vestige I know of true long-term personal, and personalized, service. I'm guessing that over the years I have used them for virtually every type of insurance they offer. I am tremendously grateful to Michael, his family and his team, for years of uncompromised partnership.
I worked with Michelle F. and she was great! Very knowledgeable and VERY patient with the many questions and changes I requested. She was able to explain everything clearly and thoroughly so that I understood the whole process of the insurance coverage. She followed up and followed through on everything that she said she would. 10/10 - highly recommend!
Joe was terrifically helpful in updating and modifying our auto policy. Joe welcomed my questions and promptly made adjustments reflecting our current needs. It was a pleasure to work with him.
I had a great experience with Nick. He helped me understand what combination of coverages work best for me, not the most expensive options. The result is: I'm saving money AND better insured than I was. Thank You Nick!
I came on board with Nick Kleblen,Mike Peterson,& owner Mike Saunders.All weregreat with their knowledge,and Expertiseof their Insurance field.👍👍👍👍👍
Nick was so incredibly helpful at getting me a quote, helping me understand all of the details, and even went above and beyond in helping me transfer over my insurance. Would highly recommend this branch and Nick to anyone looking for insurance!
Michael Saunders did an outstanding job of helping my husband and I get a homeowners policy and auto insurance the met all of our needs. Our previous agent was having difficulty finding homeowners insurance that would allow for a home business. We called Michael, and he was able to quickly put together an insurance package that allowed for our home business and provided the coverage we need. We highly recommend Michael and the rest of the team at Michael Saunders: Allstate Insurance.
Very professional experience. He took the time to explain in details policy coverages and answered any questions. I would highly recommend this agent. Thank you for your assistance.
I spoke with Robert and he was so extremely helpful with my issue I was having. He went above and beyond to rectify the situation, and we are very appreciative. This office is wonderful to work with.
Mike and his team are fantastic to work with. They are very organized, thorough, responsive & they communicate well. They are a huge asset as a insurance provider!
i worked with Josh Santana. He was very personable and a very good listener. He did a great job finding policies that suited my needs and wallet. Referring him to my brother.
Joshua has been extremely helpful. Not only he managed to get really good quotes but the quality of client service was excellent.
Saunders Allstate Insurance is a terrific agency. I have been with them for decades, through lots of family and home and auto changes, which they always handle quickly, with grace and good humor. They work hard to make sure I'm getting the best deal. (Last summer I priced out insurance with another company, and found out I already had the best price.) It is also WONDERFUL to call an insurance company and actually talk with a human being!Yesterday I called to make a change, got Kristen on the phone, and had a lovely conversation--as well as easily taking care of the reason I called.
Michelle is absolutely amazing! Not only did she go out of her way to find me ways to save. She gave me clear instructions and was extremely accommodating with my hectic schedule and spoke to me after normal business hours. I highly recommend this office!
Overall, my experience was okay, but I faced two significant issues. First, when I purchased my homeowners insurance, my old policy wasn't canceled, which caused confusion with my escrow account. Second, I wasn’t informed that I needed an app to track my driving in order to maintain a discount on my auto policy.
Joshua was my rep and he was great. He was very knowledgeable, helpful and took a lot of time to shop for the best rate he could find and explained everything in detail. Ultimately, he was not able to find a lower rate for my home insurance than what I'm paying but it was a great experience and I would definitely try again next year.
Special thank you to Rob Green for his professional work ethic and diligence in handling our insurance needs quickly and efficiently.Samuel and Linda
Michael is awesome , she is a great sales representative ,helped us to find the best Automobile and house insurance with a good price effectively, she is valuable asset to Allstate company.
I recomend Michelle Foland at Michael Saunders Allstate Agency. I contacted them to get a quote on my Homeowners Ins, I ended up purchacing my homeowners, umbrella and auto insurance. Working with Michelle is a pleasure, she takes the time to explain the details of each policy and responds timely to all emails and or text.Thank you
Michelle is readily available and accommodating. Highly recommend.
I had a great experience with Allstate getting home and auto insurance. They were so responsive and fast! They handled all my changes and questions with ease. I have never had such an efficient insurance experience.
I just want to express my sincere appreciation for the outstanding service I received from Michelle Foland at Allstate Insurance Company.It has been an absolute pleasure working with Michelle. Her professionalism and expertise were evident from the very beginning, as she assisted me in selecting the appropriate house coverage for my specific needs. Michelle's attentiveness and dedication made the process seamless and efficient, and I felt confident in her ability to guide me through the complexities of insurance policies.Based on my experience with Michelle, I wholeheartedly recommend Allstate Insurance to anyone in need of insurance services. Her exceptional customer service, attention to detail, and professional attitude truly set her apart, and I am grateful for her assistance in putting together my insurance coverage.Thank you, Michelle, and thank you, Allstate, for providing such a stellar representative for your company. I look forward to continuing our partnership in the future and will not hesitate to refer friends and family to your services.
The Saunder's agency provide me/us with excellent service and support. They are there when we need them and assist in ensuring we have the proper coverage for a reasonable price. Michael and his team treat me like family and is always looking for ways to save us money, but still provide us with excellent coverage.
Michael has always been easy to access and his team is responsive to questions.
Very limited exposure. Almost never hear from them unless we connect. Insurance runs fine.
One of the best insurance agent I ever had.
I had the pleasure of talking to Robert Green he was amazing he is the true Goat very kind has alot of patience friendly he really took his time with me to help me with my insurance and whatever he thought he couldn't help me with he went above and beyond to make sure I understood what was going on with my other insurance about the gap he broke it down to me that a baby could understand my I really appreciate him I will advice anyone who looking for a good agent Robert Green is there man.
My husband & I were referred to Insurance Agent Robert Green of Allstate- which was very convenient since there was an Allstate office in our town. But we were also lucky in another way- Robert- who took the time to review our options, provided a quote in quick time and was very professional & courteous throughout the process as well. We would not hesitate to recommend Robert or this agency.
Ingrid at Michael Sauders Allstate was a rockstar! Compassionate , efficient and knowledgeable! Treated me like family.Monique Class
We are never disappointed in working with Mike Saunders for the many years that we are All State clients. Mike is honest, hard-working, and caring. His office is always welcoming and we are always greeted with a smile and a hearty hand-shake!
We came homes after 3 wks. away to find our finished basement with several inches of water and mold everywhere. A broken radiator pipe on the first floor had buckled our floors and the sheet rock walls were ruined...The folks at the Saunders group made sure we got immediate and expert assistance with remediation efforts and worked with us all along the way. Many thanks.
I had the pleasure of talking to Robert Green he was amazing he is the true Goat very kind has alot of patience friendly he really took his time with me to help me with my insurance and whatever he thought he couldn't help me with he went above and beyond to make sure I understood what was going on with my other insurance about the gap he broke it down to me that a baby could understand my I really appreciate him I will advice anyone who looking for a good agent Robert Green is there man.
I have been a customer of the Saunders/Allstate office for decades! I have always received personal, excellent care for my auto insurance. I recently had to make a change on my insurance and spoke to Robert Green. I was glad to find the same personal, efficient care at this office. Always a pleasure! Thank you!
Robert green is a gentleman in disguise I had some insurance issues and Robert stay on the phone and made sure I had insurance and he also helped me make all the necessary appointments to get my car registered he’s the best he honestly deserves a promotion
Michael Saunders is an Insurance GOD !Today, 7/27/2023 Michael helped us thread a casualty and property needle that gave us great protection, great peace of mind all at a great price. Michael Saunders Allstate insurance has been helping us get the best coverage at the best price for decades. We have suffered more than our share of losses and they have always been there with a smile and a claim check. Ariana Penachio, one of their newer agents, has been especially helpful. She has upgraded our coverage while reducing our premium on both our auto and our homeowners protection. By now we feel like family and look forward to every helpful encounter.
Michael Saunders and his team at All State are amazing! They are so helpful and knowledgeable, and they always go above and beyond to make sure that my insurance needs are met. I highly recommend them to anyone looking for insurance!
Michael Saunders has been my insurance agent for 20 years. I have always found him helpful, prompt to respond, and very knowledgeable. Now that I'm retired, I've spent time revisiting all my insurance options and Michael has been a key part of that review.
My Grandmother was a customer of Michael’s dad and I’ve been a customer for at least 20 years, I’m quite pleased with this relationship and recommend Michael and his team.
Michael Saunders service is always great. Have been using his agency for many, many years and they are always helpful and prompt if action is needed.
Michael Saunders did a fantastic job in understanding my families' home and auto insurance needs and gave recommendations on coverage. He is very professional, knowledgeable, courteous, and patient. He is easily accessible for any questions.
Saunders Allstate Insurance is a terrific agency. I have been with them for decades, through lots of family and home and auto changes, which they always handle quickly, with grace and good humor. They work hard to make sure I'm getting the best deal. (Last summer I priced out insurance with another company, and found out I already had the best price.) It is also WONDERFUL to call an insurance company and actually talk with a human being!
I have had the pleasure of working with this office for awhile now. I have to say everyone in this office is professional, courteous and sincere. I would like to acknowledge Robert Green as he has such a positive attitude and a joy to work with.
Ingrid Sheehan is a wonderful And caring person that treats clients like family and works to resolve issues as if doing it for herself or a family member. Michael Saunders’ office is blessed by having Ingrid, she brings personable and kindness to customer service while being professional and efficient.Thank Ingrid for all you do!
It is no accident that I remain a loyal customer of the Saunders Agency for many decades. The agency itself is populated by extremely well-informed agents and managers with outstanding, even gracious, interpersonal skills, unruffled in any circumstance or policy question, efficient in the extreme, always prepared with state-of-the-art information and conflict resolution skills, need be, in any claims that might arise. Ingrid Sheehan is certainly a valued and outstanding member of this exceptional team. Her respectful and persevering follow-through on a recent claim (fire) never missed a beat, not on the busiest day, up to the last minute on the clock, across two time zones, two adjusters, and unusual circumstances that arose. Respectfully honoring team coordination, she remained poised on the many special problems that arose, mediating solutions and details, moving things forward. She was clearly standing by me through what was a potentially traumatic, and surely disruptive, situation, constantly communicating and facilitating progress. Along with the unflappable Mike Peterson whose expert identification of problems & available solutions under new changes to CT condo laws, Ingrid carried the ball constantly forward, keeping me in the loop without fail. Yes, I was in 'good hands' with Allstate. What was headed toward a traumatic impasse with legal ramifications was freed and moved forward. It does not surprise me that Ingrid is part of this team. She is astute, personable, highly informed, a real team player to boot, and a sensitive communicator at just the right moment. My deepest thanks. Ten stars out of five.
Robert has continued to provide outstanding service. I appreciate his super friendly and positive attitude every time we talk. As well, his willingness to follow up to make sure everything is in order. Thank you Robert!!
I have been a client of Michael Saunders Allstate Insurance for 20 + years. First as a customer of Michael’s dad and then working with Michael when his dad retired. Michael handles both our house insurances as well as all our car insurances. Mike is wonderful to work with . He handles claims professionally and quickly. Every year Mike checks in to review our policies to check and see if anything has changed and to find the most affordable insurance for our needs. Everyone in Mike’s office handles all our concerns immediately and if not sure of the answer to a question returns our call quickly with a solution. From hurricane damages , water heaters flooding the basement to any kind of car issue Saunders Allstate is always there. I highly recommend Michael Saunders Allstate insurance company. You will not be disappointed.Carol Clark. Norwalk, CT
Whenever I have a question about our Automobile renewal policy payments, I've been helped by Kristen. She is so upbeat and pleasant as she give her response to my question. It's alway a real treat to have her available to help me.
Michael was such a pleasure to deal with helping address my auto policy questions for my older vehicle. He spent the time to walk through everything and personally related his own vehicles with different coverages and the thought process for why behind them. Returned my email with a phone call within 30min. Great agent and service!
Saunders Allstate, is and always will be my go-to for my property coverage. The entire team works with clients in a caring and concerned environment. They continue to stay current with economic changes and their clients needs. The team regularly reviews my accounts and checks-in. That kind of follow-up is uncommon these days and so very appreciated.
I wholeheartedly express that Michael Saunders and his team are a first rate excellent insurance team that places a huge priority on customer service. They are very knowledgeable and timely. A total pleasure to deal with them.
We have done business with Saunders Agency for 30-40 years. Over that time, we've had homeowner's policies, landlord's policies, flood policies and numerous auto policies. Michael always answers our questions and addresses our needs.Through Allstate, we had prompt help and compensation after Super Storm Sandy.We highly recommend Saunders agency.
Mike has been a terrific insurance agent. From helping advise on home and auto policies or helping to do something benign like update payment information, he's never too busy to help. He's responsive whenever I've called or emailed. I've really enjoyed being his client the last several years!
Just want to thank Saunders insurance for all the years of great work on all my insurance needs. Special thanks to Ingrid for following thru with my motorcycle insurance that I didn’t realize was going to terminate. Must have been a lapse with vacations that I didn’t pay my bill. Made it easy to follow up with me and get my account up to date. Thanks again. JG
Marc DiCiccio is very professional and knowledgeable in providing the right insurance for his clients. When we needed repairs Marc was helpful in providing us with top notch professionals to provide us with proposals. His customer service is fantastic. I highly recommend his services.
What a great pleasure working with this agent. Overall a positive and welcome experience. The agent was informed, knowledgeable, and I appreciated that he aimed to meet my interest and goals in seeking insurance that fit my budget and lifestyle. Thank you so much Rob for the welcoming vibe and attention you brought to my time in your care. If you are in need and seeking such services I Highly recommend this agent and firm. Thankful…
Robert is professional and personable, so he’s a pleasure to work with. He’s also very knowledgeable about the ins and outs of insurance policies. He shared a wealth of knowledge with me that helped me to be sure I was being covered as effectively and comprehensively as possible for my specific circumstances. I highly recommend working with him!
I would like to give kudos to Ingrid at Saunders Allstate. On multiple occasions she has been extremely helpful, whether answering a question or resolving an issue. She gets top marks in my book for follow-up. I can always rely on her to get back to me promptly with an answer or resolution. She is not someone I have to constantly call back to get action.I'm also totally pleased with Mike Saunders agency and Allstate itself whenever I've had a claim.
I am truly amazed how Michael Saunders and his team take care of me: They explain different options available, answer my questions in a timely manner (they have excellent customer service), provide an advice and let me decide with no pressure. If I need help dealing with my previous insurance, they helped me out getting my refund, even if was a small amount and they had to make a few phone calls. No matter how small or big is the business I feel that I can rely on them for my insurance's needs.
Needed help with a complicated situation regarding our car insurance and Robert Green was extremely helpful. He talked us through all our options, priced out everything and clearly identified next steps we needed to take. He was never pushy or overbearing and he spent his time trying to save us every dollar possible, while helping us maintain high quality coverage. We've been helped by both Robert and Michael in the past -- this office is top quality. We plan to continue using their services as they showed us how much they value our loyalty. Great experience
